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Conversation with Salesforce.com VP of Development Regarding Recent Outage

Today I received a call from Salesforce's VP of Development, setup by my customer success manager. He asked to remain un-named for fear of being bombarded by reporters, so I will just refer to him as "He" in this article. The conversation was very informative, Read More...
Posted Friday, February 03, 2006 4:44 PM by Bill Bither | 2 Comments
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Salesforce.com Outage Update

Apparently CNET News took some interest to my blog posting on the salesforce.com outage Monday. Looking back at my article that's getting this exposure, I'd like to clarify a few things. Salesforce.com has been a big help to our business. Prior to salesforce Read More...
Posted Wednesday, February 01, 2006 4:43 PM by Bill Bither | 0 Comments
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On Demand CRM Woes

Sales force and customer service automation is as critical a business function for small ISV's as it is for large enterprises. It allows us to manage the thousands of customers and leads that a business generates, automating tasks, managing sales, and Read More...
Posted Monday, January 30, 2006 4:42 PM by Bill Bither | 3 Comments
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